Privacy Policy

When you visit our website, information is automatically sent to the server of our website by your browser. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until automated deletion:

• IP address of the requesting computer
• Date and time of access
• Name and URL of the retrieved file
• Website from which access was made (referrer URL)
• Browser used and, if applicable, the operating system of your computer and the name of your access provider

The data mentioned is processed by us for the following purposes:

• Ensuring a smooth connection setup of the website
• Ensuring comfortable use of our website
• Evaluation of system security and stability, and
• for further administrative purposes.

The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f GDPR. Our legitimate interest follows from the purposes listed above for data collection.

We use cookies on our site. These are small files that your browser automatically creates and that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do no damage to your end device, contain no viruses, Trojans, or other malware.

We use necessary cookies to ensure the functionality of our website (e.g., session management, login status). In addition, we use third-party cookies, in particular from Stripe for payment processing and fraud prevention.

The data processed by cookies is required for the stated purposes to protect our legitimate interests and those of third parties according to Art. 6 Para. 1 S. 1 lit. f GDPR.

When you register on our website to use our monitoring services, we collect the following data:

• Email address
• Name / Company name
• Address (for billing purposes)
• Password (encrypted)

The processing of this data takes place to provide your user account and to fulfill the usage contract concluded with you according to Art. 6 Para. 1 lit. b GDPR.

Within the scope of using our services (ping checks), we store log data about the received signals (pings). This includes:

• Time of the ping
• IP address of the sending system
• User agent of the sending system
• Status of the check

This data is used exclusively for the provision of the agreed monitoring service and troubleshooting.

We use the payment service provider Stripe (Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland) to process payments.

If you opt for a paid subscription, your payment data (e.g., credit card details, bank details) will be transmitted directly to Stripe. We do not store complete credit card data ourselves.

The transfer of your data to Stripe takes place on the basis of Art. 6 Para. 1 lit. b GDPR (contract execution) as well as for fraud prevention (legitimate interest according to Art. 6 Para. 1 lit. f GDPR). Further information can be found in Stripe's privacy policy at: https://stripe.com/privacy

For the delivery of system emails (e.g., password reset, alarm notifications), we use the infrastructure of IONOS SE (Elgendorfer Str. 57, 56410 Montabaur, Germany).

In doing so, your email address is transmitted to IONOS to enable delivery. Data processing takes place on servers within the European Union (Germany). We have concluded a data processing agreement with the provider.

The use of IONOS is carried out to fulfill our contractual obligations (Art. 6 Para. 1 lit. b GDPR) as well as based on our legitimate interest in reliable email delivery (Art. 6 Para. 1 lit. f GDPR).

The competent supervisory authority for data protection in Schleswig-Holstein is:

Independent Center for Privacy Protection Schleswig-Holstein (ULD)

Holstenstraße 98, 24103 Kiel, Germany

https://www.datenschutzzentrum.de